Maryknoll Fathers & Brothers

Maryknoll, NY (Ossining)

Who We Are:

Maryknoll Fathers and Brothers – also known as the Catholic Foreign Mission Society of America, Inc. – was founded in 1911 with the support of the Bishops of the United States to be the chief mission outreach of the Catholic Church in the United States.  We currently serve in 20 countries worldwide – especially among the poor. 

Job Description:

Maryknoll Fathers and Brothers, the Catholic Foreign Mission Society of America, serves the poor and marginalized around the world through evangelization, education, and humanitarian outreach. The Lettershop Production Coordinator plays a vital role in ensuring timely and accurate communications with supporters, helping to sustain and advance Maryknoll’s mission.

The Lettershop Production Coordinator (LPC) is responsible for overseeing multiple aspects of in-house production, addressing, and mailing of Maryknoll Fathers and Brothers’ monthly sponsorship mailings, donor acknowledgements and renewal letters. The LPC ensures that all mailings are produced accurately, efficiently, and in compliance with postal regulations. The LPC will operate lettershop equipment, manage data processing for mailings, and help maintain the highest standards of quality, timeliness, and cost-effectiveness in support of Maryknoll’s mission. Responsibilities include, but are not limited to:

Data Processing & Software Use

• Learn and operate AccuZIP software for address list management, postal presorting, and mail preparation.
• Learn and operate Fiery Command Workstation for print job management and optimization.
• Prepare data and mail files for printing, checking mail files to ensure they have been properly proofed and that the layout is up to Maryknoll’s standards.
• Ensure data accuracy for addressing and personalization in all mailings.
• Ensure outgoing reply devices are compatible with Maryknoll’s Mavro Imaging remittance scanners and software.

Mailing Production

• Monitor workflow to ensure deadlines are met and quality standards are maintained.
• Assist, as needed, in the printing, addressing, and inserting of monthly sponsorship mailings, donor acknowledgements, and renewal letters.
• Be trained and prepared to assist in the operation of lettershop production equipment, including high-volume copiers, inserters, and addressing systems.
• If necessary, perform basic troubleshooting, maintenance, and supply replenishment for lettershop equipment and coordinate with service technicians for repairs.

Postal Compliance & Reporting

• Prepare and submit a monthly postal carrier account report.
• Ensure all mailings meet U.S. Postal Service requirements for discounts and delivery standards.
• Track and reconcile postage usage.
• Collaboration & Communication
• Work closely with the Lettershop, Print and Ship Unit Manager to schedule production runs.
• Coordinate with other Mission Advancement teams to ensure timely delivery of mailing projects.
• Maintain accurate production records.

Essential Services Personnel: are expected to report to work under all circumstances including inclement weather-related conditions, holidays, etc. They are to adhere to the shift schedules established by their supervisors or as directed by them.

Qualifications:

• Bachelor’s degree or equivalent work experience

• Previous experience in print/mail production is required.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple projects and meet tight deadlines.
• Willingness to learn specialized software.
• Ability to lift up to 40 lbs. and stand for extended periods.
• Familiarity with postal regulations and bulk mail preparation preferred.
• Mechanical aptitude for operating and maintaining production equipment preferred.
• Previous use of AccuZIP, Fiery Command Workstation, or similar software preferred.

We offer an outstanding work environment, opportunities for career development and competitive benefits. EOE.

Salary: $28.87 per hour.

Schedule: Monday – Friday 8:30am – 4:00pm. The position may require occasional overtime to meet critical mailing deadlines.