Who We Are:

Maryknoll Fathers and Brothers – also known as the Catholic Foreign Mission Society of America, Inc. – was founded in 1911 with the support of the Bishops of the United States to be the chief mission outreach of the Catholic Church in the United States.  We currently serve in 20 countries worldwide – especially among the poor. 

Job Description:

Analyze mail and reports, update donor records per requests and respond to incoming/outgoing phone calls from donors. Fluent in English and Spanish languages, verbal and written. Responsibilities include, but not limited to:

• Enter credit card and ACH one-time transactions via payment processor virtual terminal.
• Fulfill Mass Card requests per daily reports.
• Prepare and batch Church Date envelopes and House reports.
• Develop source codes and add to system.
• Log mail counts.

Qualifications:

• High School diploma or equivalent

• Must have 1-2 years of Customer Service and Data Entry experience.
• Bilingual in English/Spanish (verbal and written) is required.
• Must be proficient in MS Word, Excel and Outlook.
• Accurate and efficient data entry skills are essential.
• Excellent verbal and written communication to handle donor inquiries and questions over the phone.
• Typing, methodical, clerical, and detail-oriented skills.
• Ability to maintain a high degree of confidentiality including Personal Identifiable Information (PII).
• Knowledge of Donor Management applications is preferred.

We offer an outstanding work environment, opportunities for career development and competitive benefits. EOE.

Salary: $24.00 per hour.

Schedule: Monday – Friday 8:30am – 4:00pm.